Delivery & Collection Info


Free delivery on all web orders over £39.00 - EXCLUDES FURNITURE AND PICTURES

**SEE BELOW FOR FURNITURE DELIVERY PRICING**

Orders placed before 3 pm will generally be dispatched the same day, and after 3 pm, next working day.  Delivery is available to the UK only.

Standard delivery - Royal Mail 2nd Class - three to five working days*

Express delivery  - Royal Mail 1st Class - one to two working days*

Click & Collect - Normally ready within one hour, please wait for confirmation email before travelling to the store, please check your junk box.

* Delivery times are not guaranteed and subject to Royal Mail terms and conditions.

**Furniture Delivery (England Only).

Delivery & installation within a 20 20-mile radius - £25.00

Delivery & installation within a 50 50-mile radius - £45.00 

Delivery & installation outside a 50 Mile Radius - please contact for a quote.

Minimum furniture order value £299.00.

Once your item is picked and inspected, we will contact you again to arrange a date for delivery. We aim to deliver to you within 2-4 weeks of receiving your order.

Our Premier Delivery Service includes.

  • Professional in-house delivery by our own delivery personnel.

  • Goods unpacked and placed within your home, to your instruction.

  • All packaging removed and recycled.

  • Goods checked prior to delivery.
  • 100 years of experience and service.

Further away?

If you are outside of England please send an enquiry to info@tylers.co.uk for a delivery quote.

It is the buyers responsibility to ensure that there is free access to the delivery address.  If the delivery is not possible due to access not being taken into consideration, including limited hallway and stair access, then Tyler's Department Store reserves the right to charge a delivery/collection fee if the goods are returned.  A sum of  £50 or 15%, whichever is the greater will be applied. Please contact us if you are in any doubt that goods purchased will not fit in the area intended before you place the order at info@tylers.co.uk or 01509 212560.

Damages

Please report any damage or faults within 5 working days of receiving your goods. Contact us to make the necessary arrangements. Please see our Terms & Conditions and Returns Policy for further information.